Regular maintenance of the Pallet Wrappers is obviously important, even though our machines require little of it. This involves a complete approach to the unit, ensuring it is set up correctly, treated with care and frequently assessed by those with the right expertise.
Symptoms
How often do your operators complain about the machine? Are you having trouble getting the results you want? Is the winding unsatisfactory?
Or simply the car doesn't start...
It will not start?
Before you get on the phone, try to see what happens when the car doesn't start, checking the most obvious things first: the car is on and the emergency button is not activated. You may need a technician if a protection system has activated in the electrical panel.
Also check the owner's manual. It seems obvious, but when you're under pressure it's often overlooked.
Common causes
Machine damage due to rush and pressure at work is unfortunately not uncommon. Hitting the machine with the forklift can be very costly, as can possible operator errors.
Dirt that may get under the turntable can cause premature wear of the support wheels and cause unwanted noise until the turntable stops rotating. It is important that the machine is kept clean!
Power surges can cause protection fuses to blow, causing your winder to shut down.
Settings
Make sure you set a password that only the right people know. If too many people can take care of the work settings, it is easy to get messed up, making the end result (a well-wrapped pallet) rather unsatisfactory.
It's a good idea to write down each setting for different load types so they can be easily reset if things go wrong.
It is not possible to reset everything over the phone, so we often have to send someone on site to fix such an issue.
Safety first
Protect people and your packaging machine with a safety system. With a system of fences, light curtains and other appropriate processes we can protect the most important assets of the company and avoid unnecessary complications in the future.
Of course, the solution isn’t always simple. That’s why we have our own dedicated support department ready to help when things go wrong.
You can request a service through our website, email us or call us anytime!
